1. Introduction
Kumar Grooming ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website kumargrooming.com or contact us regarding our pet grooming services.
Please read this policy carefully. If you do not agree with its terms, please do not access our website or submit your personal data through our contact form.
2. Information We Collect
2.1 Information You Provide Directly
When you use our contact form or telephone booking service, we may collect:
- Your full name
- Email address
- Phone number (optional)
- Information about your pet (type, breed, size)
- Your service preferences and message content
2.2 Automatically Collected Data
When you browse our website, certain technical data may be automatically collected, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website addresses
- Device type and operating system
This data is collected via cookies. Please refer to our Cookie Policy for more information.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and booking requests
- Schedule and manage grooming appointments
- Improve our website and services
- Comply with our legal obligations
- Analyse website traffic and usage patterns
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases under the Turkish Personal Data Protection Law (KVKK) and applicable EU GDPR principles:
- Consent: When you submit our contact form, you consent to us processing your data for the stated purposes.
- Legitimate interests: To improve our services and ensure website security.
- Legal obligation: To comply with applicable Turkish law.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist us in operating our website (e.g. hosting providers), always under strict confidentiality agreements. We may also disclose data when required by law.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by applicable laws. Contact form submissions are retained for a maximum of 24 months.
7. Your Rights
Under applicable privacy law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing
- Data portability
To exercise any of these rights, please contact us at supp@kumargrooming.com.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data transmission.
9. Cookies
Our website uses cookies to enhance your browsing experience. For full details, please see our Cookie Policy.
10. Third-Party Links
Our website does not contain links to third-party websites. All content is hosted on our own domain.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: supp@kumargrooming.com
- Phone: +90 212 345 67 89
- Address: Abdi İpekçi Caddesi No:14, Nişantaşı, Şişli, 34367 Istanbul, Turkey